Openmind Privacy Statement and Policy

 

Introduction

This is the Privacy Statement and Policy (“Privacy Statement”) for Boston Consulting Group, Inc. and its affiliates (“BCG”). This Privacy Statement was last updated in December 2022. For more detail on BCG’s international operations please see https://www.bcg.com/offices/default.

BCG understands that your privacy is important. BCG is committed to protecting your privacy and personal information you provide or as you access and use materials on BCG.com or other BCG websites (the “Site”), including the Site subscription pages or other websites or apps that post a link to this Privacy Statement. In addition, information that you submit to BCG in response to an email request for information or other outreach from BCG, will be treated in accordance with this Privacy Statement. If you are a California resident, please see the California Addendum at the end of this Privacy Statement for further details on how we handle your information and how to exercise your rights.

BCG may, in its discretion, amend this Privacy Statement from time to time. To ensure you are able to remain informed about the information we collect and how we use it, material changes to our statement will be reflected here. This Site may contain links to external sites which are not governed by this Privacy Statement. BCG does not take responsibility for the privacy practices of any third-party sites to which we link. We encourage you to review the privacy policies of any such sites before you submit information there.

 
YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT

Please read this Privacy Statement carefully. By browsing the Site or expressly consenting, where required under applicable privacy laws, you agree to be bound by this Privacy Statement.

 

INFORMATION THAT WE COLLECT, AND HOW WE USE IT

What information do we collect?

 Account and Subscription

BCG collects information from you when you create your account for the Site, request copies of publications, subscribe for email newsletters and press releases, seek additional information regarding our services, and for marketing communications (via emails, social media platforms) from BCG based on your consent, where required under applicable privacy laws.

Personal information that we collect includes names, addresses, e-mail addresses, phone numbers, IP, geo location, subject areas of interest and/or demographic information.

If you do not provide such information, you may not be able to create an account for the Site, request copies of publications, subscribe for email newsletters and press releases, seek additional information regarding our services or employment opportunities.

Surveys and events

BCG collects information if you register for conferences and other BCG-sponsored events, and/or take part in surveys run by BCG.

Personal information that we collect includes names, e-mail addresses, IP, unique personal identifiers, subject areas of interest and/or demographic information.

In addition, we sometimes aggregate demographic information, and the types of systems and browsers of users BCG also may conduct user surveys on the Web or use technologies to provide BCG with information on a number of areas, such as user identity, user viewing habits, whether or not users found what they were searching for, whether the Site content is relevant to user needs, and the like.

How do we use personal information?

The purposes and uses of your personal information will depend on the use of the Site and the personal information provided. We process your personal information:

  • For the purposes of safeguarding the legitimate business interests pursued by BCG. This includes:
    • Communicate with you and manage your requests in relation to your account, subscriptions to BCG newsletters, publications, events and survey participations
    • Tailoring your experience at the Site with relevant BCG materials
    • Understanding the Site’s user population, identifying subject areas of interest, and determining whether the Site is designed to work with the computer settings of a majority of our visitors
    • Measuring and improving the effectiveness of BCG marketing programs across different channels
    • Improving our web content and navigation
    • Informing you about updates to the service and notifying you about other products and services offered by BCG that may be of interest to you, including information regarding publications and events and track email engagement activity for internal use only.1
  • On the basis of your consent where required under applicable privacy laws. Insofar as you have granted us consent to the processing of personal information for specific purposes, the lawfulness of such processing is based on your consent. You may withdraw your consent at any time.
  • For compliance with a legal obligation. This includes anti-fraud and anti-money laundering measures as well as tax and social security requirements.
  •  
AUTHENTICATION THROUGH OKTA

In order to use the Site, where applicable, you may need to authenticate with the third-party provider Okta Inc. (301 Brannan St Ste 300, San Francisco, CA 94107) with your personal username and a personal password. To do this, you will need to download the Okta Verify app and perform the authentication process. The regulations and data protection declaration of Okta, Inc. apply. We have no influence on and are not responsible for the data collection by Okta Inc. Your data will be processed exclusively for the purpose of authentication. After successful authentication you will receive personal access to our app.

HOW WE MIGHT SHARE YOUR INFORMATION

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

The third parties with whom we may need to share personal information to help us provide services and products to you and to run our Site include:

  • Our subsidiaries or affiliates
  • Our advisors
  • Our third-party service providers who process information on our behalf to help run some of our internal business operations including email distribution, IT services, the Site security and marketing and events services
  • Our business partners for publications and events co-organized by BCG and them
  • Law enforcement bodies in order to comply with any legal obligation or court order
  • BCG may disclose your contact information in response to inquiries by bona-fide rights owners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Site or otherwise provided to BCG

How we use your information

We use the information we collect in various ways, including to:
  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Website Name follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, the Website Name uses ‘cookies. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.