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Certainty Is the Enemy of Observation

Has anyone ever tried to make an “industry expert” think about changing their business model or the way they run their organisation because of new market conditions or technology or the environment or just plain evolution? It is an almost impossible task. I should know since I spend a lot of time trying to make […]

Hope Is Not a Strategy

In many businesses, every few years the same situation develops. Pressure builds, numbers get tight, organization falters and then we hear of a reset; new management, a new strategy, a new direction, a new plan.There is relief and almost immediately, a familiar line returns.“This time, things will be different”! You do not need to understand […]

A Holiday for Some, Work for Others

In many businesses, every few years the same situation develops. Pressure builds, numbers get tight, organization falters and then we hear of a reset; new management, a new strategy, a new direction, a new plan.There is relief and almost immediately, a familiar line returns.“This time, things will be different”! You do not need to understand […]

Before People Buy Your Ideas, They Buy Your Judgment

Last week at a meeting, I observed two people sharing the same idea but one was rejected while the other was accepted. Interestingly both people were at the same level in the organization’s hierarchy. The first person raised a point about how we should approach a particular problem. The reasoning was clear and the suggestion was […]

When Professional History Becomes Personal Identity

Spend a little time on platforms like LinkedIn and you will notice a curious pattern. People introducing themselves as Former CEO, Ex ABC company, Retired director XYZ etc. Experience matters, of course. Individuals who have risen to senior positions and/or have been part of prestigious firms are extremely competent individuals. They need to take pride […]

When Confidence Is Mistaken for Capability

Why do fools so often rise to the top? Watching the war in the Middle East, one question keeps coming back to me. How do people like Donald Trump and the band of simplistic voices around him manage to reach the very top of power? At first glance it feels baffling. But then you realise […]

From Survival to Legacy: The Three Stages of Power

Recently I watched the film continuation of Peaky Blinders on Netflix. It took me back to when I first watched The Godfather years ago, and later Scarface and The Sopranos. This time, what struck me was not the violence or the drama. It was something much deeper. At their core, these stories are about respect, […]

Bigger Isn’t Better

Not all growth is progress. In my leadership roles and advisory work with C-level executives, one word appears in almost every strategic conversation, Growth. Boards want it. Investors expect it. Leadership teams feel pressured to deliver it. Many times, it is the bloated cost base which forces businesses to find growth anyway they can! But […]

Change Is Not Strategic. It Is Psychological.

Over the last few months, I worked with a leadership team to develop and implement a change management program. We made good progress, but I noticed increasing nervousness within the team towards the execution stage. I have seen this in a number of organizations and it stems from the realization that change, whether individual or organizational, […]

Cities Built for Cars, Not People

I like to jog. Every alternate day I put on my joggers and go out on the streets around my house for a slow 30-minute run. It’s a simple routine, but it gives me time to get some fresh air and observe my neighborhood. Recently many of these streets have been under repair, so my […]